Privacy Policy

Introduction

Welcome to dgb3 — Bangladesh's trusted online casino and sports betting platform. We are committed to protecting your privacy and handling your personal data with the utmost care, transparency, and responsibility. This Privacy Policy explains how dgb3 collects, uses, stores, and discloses information about you when you use our website at dgb3.pro and related services.

By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of these terms, you are advised not to use our platform. This policy applies to all users registered or browsing from Bangladesh, including players in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar.

This Privacy Policy was last reviewed and updated in 2026. We reserve the right to update this policy periodically. The most current version will always be available on this page at dgb3.pro/privacy-policy. We encourage you to review this page regularly to stay informed about how we are protecting your information.

Information We Collect

dgb3 collects personal information in several ways to provide you with a safe, seamless, and enjoyable gaming and betting experience. The categories of information we may collect include the following:

• Identity information: full name, date of birth, nationality, and government-issued identification documents for account verification.
• Contact information: email address, phone number, and residential address (city/district within Bangladesh).
• Financial information: payment method details including mobile banking accounts (bKash, Nagad, Rocket, Upay), transaction history, deposit and withdrawal records.
• Technical information: IP address, browser type, device type, operating system, session data, cookies, and site usage logs collected automatically when you visit dgb3.pro.
• Behavioural information: game preferences, betting history, bonus usage, login frequency, and interaction patterns on the platform.

We only collect the minimum information necessary for the purposes described in this policy. Sensitive personal data is handled with additional safeguards in line with applicable data protection standards.

How We Use Your Information

dgb3 uses the information we collect about you for the following lawful purposes:

• Account management: to create, maintain, and secure your dgb3 account, verify your identity, and process your registration.
• Transaction processing: to handle deposits and withdrawals securely through supported payment channels including bKash, Nagad, and Rocket.
• Customer support: to respond to your queries, complaints, or support requests submitted through our support channels.
• Platform improvement: to analyse usage patterns, troubleshoot technical issues, and enhance the overall user experience on dgb3.
• Legal and compliance obligations: to comply with applicable laws, regulations, and requirements including anti-money laundering (AML) and Know Your Customer (KYC) checks.
• Responsible gaming: to monitor for signs of problem gambling and apply responsible gaming tools such as deposit limits or account restrictions when necessary.

Cookies and Tracking Technologies

dgb3 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files placed on your device when you visit our website. They help us remember your preferences, keep your session active, analyse site traffic, and deliver a consistent experience across visits. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain for a defined period).

You may configure your browser settings to block or delete cookies. Please note that disabling certain cookies may affect the functionality of our platform, including the ability to log in or maintain your account session. For essential operational cookies, your continued use of dgb3.pro is taken as consent.

Disclosure and Sharing of Your Data

dgb3 does not sell, rent, or trade your personal data to third parties for marketing purposes. We may, however, share your information in the following limited and specific circumstances:

• Payment processors and financial service providers (e.g., bKash, Nagad, Rocket, Visa, Mastercard) to facilitate your deposits and withdrawals securely.
• Identity verification and KYC service providers, strictly for the purpose of verifying your account in accordance with anti-fraud and compliance requirements.
• Law enforcement or regulatory authorities, where we are legally required to disclose information in response to a lawful request, court order, or regulatory mandate.

All third parties with whom we share data are contractually required to maintain the confidentiality and security of your personal information and to use it only for the purposes for which it was disclosed. We do not share data with any third party located outside of approved jurisdictions without appropriate safeguards in place.

Data Security

dgb3 employs industry-standard security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. Our security framework includes SSL (Secure Sockets Layer) encryption for all data transmitted between your browser and our servers, as well as secure storage of sensitive data behind firewalls and access controls. All financial transactions are processed through encrypted and verified payment gateways.

While we take every reasonable precaution to safeguard your data, no method of data transmission over the internet or electronic storage is 100% secure. We continually review and update our security practices to respond to new threats and to maintain the trust placed in us by our players across Bangladesh.

Data Retention

dgb3 retains your personal data for as long as your account remains active and as required to fulfil the purposes outlined in this policy. Account information and transaction records are retained for a minimum period to comply with applicable financial and regulatory requirements. When your data is no longer required, it is securely deleted or anonymised in accordance with our data lifecycle procedures.

If you request the deletion of your account, we will process that request within a reasonable timeframe, subject to any outstanding legal or compliance hold requirements. Certain data may be retained in anonymised form for statistical or analytical purposes after account deletion.

Your Rights Over Your Personal Data

As a user of dgb3, you have certain rights regarding your personal information. We respect these rights and provide reasonable mechanisms to exercise them. Your rights include:

• Right of access: you may request a copy of the personal data we hold about you at any time.
• Right of rectification: if any of the information we hold is inaccurate or incomplete, you have the right to request that we correct it.
• Right of erasure: subject to our legal retention obligations, you may request deletion of your personal data by contacting our support team.
• Right to restrict processing: in certain circumstances, you may request that we limit how we use your personal data.
• Right to withdraw consent: where processing is based on your consent, you may withdraw that consent at any time without affecting prior processing.

To exercise any of the above rights, please contact our support team at [email protected]. We will respond to all valid requests within a reasonable period, subject to identity verification requirements. We may need to verify your identity before processing any data rights request to prevent unauthorised disclosure.

Third-Party Payment Processors

To facilitate deposits and withdrawals on dgb3, we integrate with third-party payment service providers including bKash, Nagad, Rocket, and Upay, as well as international card networks such as Visa and Mastercard. When you initiate a financial transaction through these services, your payment information is handled directly by the respective payment provider under their own privacy and security policies.

dgb3 does not store your full payment credentials on our servers. Transaction references and confirmation data are retained solely for record-keeping and compliance purposes. We encourage you to review the privacy policies of your chosen payment provider for full details on how they process your financial data.

Protection of Minors

dgb3 is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we discover that personal information has been collected from a person under 21, we will promptly delete that information and close the associated account. If you believe a minor has registered on our platform, please contact us immediately at [email protected]. Parents and guardians in Bangladesh are encouraged to use parental controls to restrict access to online gambling platforms.

Changes to This Privacy Policy

dgb3 reserves the right to update or modify this Privacy Policy at any time. Material changes to this policy will be communicated to registered users by posting a prominent notice on dgb3.pro or by direct notification through your registered contact details. The updated policy will take effect immediately upon posting unless otherwise stated.

Continued use of dgb3's services after any changes to this Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated policy, you should discontinue use of our platform. We recommend bookmarking this page and checking back periodically for the most current version.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way dgb3 handles your personal data, our support team is available 24/7 to assist you. You can reach us by email at [email protected]. Please include your registered username and a description of your query so we can respond as efficiently as possible.

We are committed to resolving all privacy-related concerns in a fair, transparent, and timely manner. dgb3 values the trust that players across Bangladesh place in our platform, and protecting that trust through responsible data practices is a core part of how we operate.