Responsible Gaming at dgb3

Our Commitment to Safe Play

At dgb3, we believe that gambling should always be a form of entertainment — never a source of financial stress or personal hardship. Our responsible gaming program is built around giving every player in Bangladesh the tools and information they need to stay in control of their experience at all times.

dgb3 is strictly an adults-only platform. All players must be 21 years or older to register and place bets. We take underage gambling extremely seriously and have robust age-verification checks in place to protect younger individuals from accessing our services. Whether you are playing slots, betting on cricket, or enjoying live casino games, our responsible gaming principles apply equally to every product on the platform.

We partner with our players to foster healthy gaming habits. This page outlines the protective tools available to you, the warning signs of problem gambling, and how to reach our support team if you ever need help. Players from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and all across Bangladesh are encouraged to read this page carefully.

Recognizing Problem Gambling

Problem gambling can develop gradually and is not always easy to identify. It can affect people of all backgrounds and financial situations — in Dhaka or Cox's Bazar, it does not discriminate. The earlier problem gambling is recognized, the easier it is to address.

If you answered yes to two or more of these questions, we strongly encourage you to use one of our protective tools or contact our support team. There is no shame in seeking help — responsible gaming is about making smart choices.

Setting Deposit Limits

Deposit limits are one of the most practical ways to stay in control of your spending on dgb3. You decide how much is too much before the session begins — not during it. This proactive approach is endorsed by responsible gaming experts worldwide, including those advising Bangladeshi players.

• Daily deposit limit: restricts how much you can add to your account within a 24-hour window.
• Weekly deposit limit: gives you a broader view of spending across the full betting week.
• Monthly deposit limit: ideal for players who want to budget gambling as part of their monthly entertainment expenses.

To set or adjust your deposit limit, log in to your dgb3 account and navigate to the account settings, or contact our 24/7 support team directly for immediate assistance.

Time-Out and Cooling-Off Periods

Sometimes a short break is all it takes to regain perspective. dgb3 offers flexible time-out periods that allow you to pause your account without permanently closing it. All active bonuses are paused during a time-out, and no marketing communications will be sent to you.

• 24-hour time-out: step away for the day and return with fresh perspective.
• 7-day time-out: a full week of distance from any gambling activity on dgb3.
• 30-day time-out: a month-long cooling-off period suitable for players who feel they need more extended breathing room.

Once a time-out is activated, it cannot be reversed before the period ends. This is intentional — it ensures the protection is genuine and not bypassed in a moment of impulse. Contact support to activate a time-out at any time.

Self-Exclusion Programme

For players who feel that gambling has become a serious problem, self-exclusion is the strongest protective measure dgb3 offers. Once self-exclusion is applied, your account will be fully deactivated and you will not be able to register a new account or access our services for the duration of the exclusion period.

Self-exclusion periods at dgb3 are available in durations of 1 month, 3 months, 6 months, 1 year, or permanently. We strongly recommend that any player who chooses permanent self-exclusion also seeks professional support from a qualified counsellor or addiction specialist to address the underlying causes of problem gambling.

Protecting Minors

dgb3 is strictly a platform for adults aged 21 and above. We have zero tolerance for underage gambling. During registration, all players are required to confirm their age and submit valid identification for KYC verification. Any account found to belong to a person under the age of 21 will be permanently closed and all funds held in that account will be frozen pending review.

If you are a parent or guardian, we encourage you to use parental control software to prevent minors from accessing online gambling sites. Tools such as device-level content filters and browser restrictions can provide an additional layer of protection for your household.

Getting Help and Support

You are never alone when it comes to managing gambling-related concerns. dgb3's responsible gaming support team is trained to assist with compassion and confidentiality. If you feel that gambling is becoming a problem for you or someone you know, please do not hesitate to reach out.

Gambling should enhance your entertainment — not define it. If you feel overwhelmed at any point, activating a time-out or self-exclusion is always the right call. Our team will process your request quickly and without judgment.

Frequently Asked Questions